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A Closer Look at Wages and Working Conditions for U.S. Restaurant Workers

October 20-23, Villanova’s Cultural Studies Program hosted their second annual, “Cultural Studies Week: Taste of Justice," which took place from 6:30 – 7:30 PM on campus each evening. On October 21, a presentation titled “Tasting Exploitation-Free Food,” featured a discussion regarding wages and working conditions for servers and kitchen workers at American restaurants. Representatives from Restaurant Opportunities Centers United (ROC United), an organization whose mission is to improve wages and working conditions for the nation’s restaurant workforce, began their presentation by showing a video titled, “Do you eat ethically???". The video demonstrated injustices most restaurant workers in our country face on a daily basis, including unlivable wages and an absence of health benefits/paid sick leave (which, especially in the food industry, has been linked to public health issues).

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VU SHRM at Philabundance

This Thursday, VU SHRM members met at the Hunger Relief Center to volunteer with Philabundance. Philbundance is the largest hunger relief organization in the Delaware Valley, reaching individuals and families all its nine regions. Philabundance was created in 1984 with the simple belief that no man, woman or child should go hungry. They address hunger through direct service programs and a network of 400 member agencies, as well as contribute to a broad spectrum of social services through food cupboards, emergency kitchens, shelters, daycare and senior centers and beyond. While there VU SHRM members helped by labeling cans to be packaged and delivered to people in need.


We had a great time helping the friendly, well organized staff and mingling with other volunteers as we contributed to Philabundance’s community efforts.



Wired Wednesday: 20 Essential Apps for Online Learners


By Meris Stansbury

Apps are broken down into specific categories to maximize production and streamline online communication

Technology and its potential to simplify life for its users can be a beautiful thing, which can be seen in the example of providing online learning for students. But, unless you have the right technology to streamline tasks and aid in learning, going online for education can also be a nightmare.

From attending class to talking with peers and professors, and from going to the local bookstore to having everything on a laptop in a dorm room, students on-campus typically have a more “organic” learning experience than an online student who may not know how to best access these features of a higher education in an entirely mobile setting.

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Pennsylvania Conference for Women

This year's 11th Annual Conference for Women was held on October, 16, 2014 in Philadelphia PA.  Several Villanova University students were in attendance along with 8,000 other women!  This year's keynote speakers included Diane Keaton, Robin Roberts, Jane Pauley, Tory Johnson, Linda Cliatt-Wayman, Jill Abramson and Candy Chang.  The daylong conference was filled with inspiration and advice from women on the move who are making a difference. 

One exciting breakout session was entitled, "Secrets of Winning at Work" and it was hosted by Kate White, who was an editor in chief as Cosmopolitan, and Lindsey Pollack, consultant and expert on millenials.  They gave the audience 6 keys of success listed below:


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Share Your Story: Using A Non-Traditional Training Method at Work

The purpose of Share Your Story is to connect our readers by highlighting some of their memorable professional experiences. Each month a topic will be presented and related stories will be posted in the following edition. If you would like to share your story please send submissions (with subject: Share Your Story) to:

 This month's topic is: Discuss a non-traditional training method and how it impacted the audience.

I’m sure we’re all familiar with boring PowerPoint presentations at work.  After learning about the Pecha Kucha style presentation in my Villanova HRD classes, I was fascinated to witness the effectiveness of this quirky presentation style. 

The Pecha Kucha is a presentation made up of mostly images in which 20 slides are shown for 20 seconds each (6 minutes and 40 seconds in total). The format, which keeps presentations concise and fast-paced, is basically telling a story through pictures

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Lunch and Learn Webinar with Tamara Ganc 

This past Wednesday VU SHRM hosted their first Lunch and Learn Webinar with Tamara Ganc, the Chief Learning Officer at Vanguard University. The Q & A “Lunch and Learn” was lead by Tamara’s colleague, Manager of Vanguard University and an HRD faculty member Joe Piergiovanni.  Tamara gave listeners some great insights on training and development within organizations.  If you missed the webinar, we have recorded it in order to share Tamara’s answers with you all.  Click the link to watch the recording. 

Lunch and Learn Webinar with Tamara Ganc



Faculty Spotlight: Joe Piergiovanni

Joe Piergiovanni, SPHR, is a learning and development professional with over 20 years of human resources management and development experience. He has held leadership positions in the manufacturing, technology, and financial services industries. Joe’s areas of interest include: instructional design, rapid design, and Agile for Learning development. Joe received his M.Ed. in Instructional Systems from Penn State and his undergraduate degree in Communication Arts from Villanova. He is an avid supporter of Wildcat Basketball and Football. 

Q. How many years have you been teaching at Villanova (How many years have you been teaching in general)? 

A. This is my first year at Villanova.  However, I have taught undergraduate HR courses at another college for about 15 years. 

Q. Where did you begin your teaching career?

A.  My teaching in an academic setting began at Delaware County Community College as an adjunct faculty member.  I actually started in the classroom long before DCCC, teaching adults computer-related courses and as a corporate trainer.

Q. If you had to pick just ONE area of Human Resources in which you would label yourself a Rock Start, which function would that be?

A. Instructional Design. 

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Student Spotlight: Jacquelyn Steele 

Meet the team's newest Blogger:

Jacquelyn C. Steele is a native of Tallahassee, Florida.  Jacki is the principal for Knowledge Inclusive, a consulting firm specializing in human resource consulting for small businesses.  Jacki previously served as a Recruitment Manager for Tallahassee Community College, a HR Consultant at the Florida Department of Business and Professional Regulation (DBPR), and HR Assistant at Florida State University.  Jacki has over 10 years of public sector HR experience and currently holds the SPHR designation. 

In addition to her work as an HR professional, Jacki is heavily involved in philanthropy through the local United Way Chapter and has been since childhood.  Jacki currently serves as the Chair of the Subcommittee on Strategic Planning for the Basic Needs Council with the United Way.  She is also a team leader for the Community Human Services Partnership, a partnership between the United Way and local government to fund Human Service organizations in the Tallahassee/Leon County area.  Jacki currently serves as a Reading Pal at Roberts Elementary School.  She has mentored at-risk young woman working on their GED as well as started a Black Women’s Breastfeeding Support Group. 

Jacki is an avid football fan that enjoys a good, lively debate.  She is married to Rolland Steele, Jr. and together they have seven wonderful children, Kali (15), Dwan (13), Alana (12), Caroline (9), Dillon (7), Nicole (3), and Rolland, III (18 mos).

Q:        Why are you interested in the field of HR and how did that interest come about?

A:     I became interested in HR after taking a position with the FSU Libraries as an HR Assistant.  I was a natural at dealing with employees and assisting managers with issues.  After learning some of the HR basics, I fell in love.  I’ve been in HR ever since then. 

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Reminder: FREE Webinar Tomorrow!

Click Image to Register!Villanova HRD Students, Click the image to the left to register for this exciting FREE webinar!


Villanova HRD Corner: October 2014 Edition

Welcome to the 2014 October Edition of the Villanova HRD Corner! In this issue, we have all of our popular reoccurring features (spotlights, HR news, etc.) along with updates and information.

Special Features


 Reoccurring Features 



What is your Favorite HRD Corner Blog Feature?


Adobe Connect: HRD UA's New eLearning Platform 

The HRD online program is proud to announce that this Monday, Oct. 20th, they will be switching their e-learning platform to Adobe Connect.  This change is meant to provide a better learning experience for all and aid the online professors’ capabilities to teach their students.  Although this switch is in the name of progress any thing new takes some getting used to.  Therefore, in order to help you all prepare for this change we have complied some information about the Adobe Connect System from their website:

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Be a Mentor to a High School Student!

Villanova Undergraduate and Graduate students will take advantage of shared generational experiences to apply principles of Human Resources Development through prepared guided lessons. These lessons are designed to provide academic guidance and influence positive work habits that will impact the high school students’ understanding of academic professionalism, while exposing them to the many career path opportunities available to college graduates.

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2014-2015 PHR Exam Dates


Exam Information

Computer-based exams are administered twice a year at test centers throughout the world.

Testing centers fill up quickly so apply and schedule your exam early.


2014-2015 Exam Application Submission Dates


                      Testing Dates                     Applications Accepted Late Applications Accepted


PHR/SPHR       Dec 1, 2014- Jan 31, 2015        June 23, 2014- Oct 17, 2014 Oct 18-Nov 14, 2014

GPHR/CA         Dec 1-31, 2014                         June 23, 2014- Oct 17, 2014  Oct 18- Nov 14, 2014


PHR/SPHR       May 1- July 31, 2015               Nov 16, 2014- Mar 13, 2015 Mar 14- April 17, 2014

GPHR/CA         May 1-June 30, 2015               Nov 16, 2014- Mar 13, 2015 Mar 14- April 17, 2014


2014 Homecoming Weekend







Attention all HRD students and alumni! 2014 Homecoming Weekend kicks off Friday, October 24th. There are events scheduled all weekend for students, alumni, family and friends of Villanova. A list of major events being held during the weekend include:

Friday, October 24th

8-11 p.m. – Young Alumni Pub Night- click to register 

Lucky Strike, 1336 Chestnut Street, Philadelphia

8 p.m. – Hoops Mania Pavilion (Student event) 

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FREE Webinar with Tamara Ganc, Chief Learning Officer at Vanguard


Date: Wednesday, October 22nd
Time: 12pm - 1:00pm

Join in person or virtually!

Campus Location: Health Services Building 200

Tamara Ganc will be hosting an interactive webinar for students and alumni that will focus on global learning and development.  She is a lifelong learning and development professional who believes that the most important investment an organization can make is in its people. 

Tamara Ganc is Vanguard’s Chief Learning Officer and leads the organization’s learning and development strategy as the head of Vanguard University. The goal of this world-class corporate university is to enable the Vanguard crew to reach their highest professional potential so that they, in turn, can help Vanguard clients achieve their financial goals and dreams.  She is also serving as a global lead on a multi-year transformation project that will evolve how Vanguard's HR division supports and delivers services. As the Global Organizational Readiness Lead, she is responsible for all aspects of the program related to organizational design, training, communications, and workforce transition. In addition, she oversees the business readiness strategy and activities for all divisions of Vanguard globally.

Prior to this position, Tamara has held various senior management roles at Vanguard. She also has worked as a Learning and Development Manager for Deloitte where she oversaw Deloitte’s global e-learning development team.  Tamara received her undergraduate degree in English and Writing and PR from the University of Delaware and then went on to get a Master Degree in Instructional Design from Penn State University and her MBA from St. Joe’s University specializing in Human Capital Management.



Think 'n Write Thursday - Where to Begin?

Where To Begin?

By: Nancy Margolis

In June’s blog, I wrote about getting started with a piece of writing.  This month, I’d like to dig a bit deeper into this topic:  What are some practical methods for approaching a writing project and organizing your thoughts?  Here are some brainstorming techniques for you to try:

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Share Your Story: Volunteering for a Professional HR Organization

The purpose of Share Your Story is to connect our readers by highlighting some of their memorable professional experiences. Each month a topic will be presented and related stories will be posted in the following edition. If you would like to share your story please send submissions (with subject: Share Your Story) to:

This month's topic is: What has your experience been like volunteering with a Professional HR Group? 

"Volunteering with the local HR SHRM Chapters in the region has been a rewarding experience for me.   I began to volunteer after graduating from college because I wanted to get involved and make an impact in the HR community. 

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Student Spotlight: Patti Downey

Patti Downey is currently Assistant Vice President in UNIT, at Villanova University, where in collaboration with the Vice President and CIO and his team, she plans, develops and assists in implementing and developing the enterprise Information Technology strategy. In this role, Patti manages the Program Management Office activities including financial and budget management for the IT organization’s $20 million budget; project management processes including planning and execution; and provides a full range of Human Resource functional support including the design and implementation of a People Strategy for 115+ staff members. As a key member of the Senior Leadership team, Patti participates in calibrating the organization’s technology deployment with the business strategy. Patti has served on University committees including the Middle States Reaccreditation Self-Study working group; the Human Resource performance review task force; the Diversity Blueprint 5-Year Evaluation conference, and the University Compliance and Ethics Program Advisory Committee. As a mentor for the Villanova Leadership Academy, Patti has assisted aspiring student leaders by participating in the program since its inception. Additionally, she volunteers at the Special Olympics held at Villanova each fall.

Prior to joining Villanova, she served as an Assistant Vice President at CIGNA Group Insurance and General Accident Insurance Company for the financial planning and IT project management teams, and earned the CPCU designation.  Patti earned her BS in Accounting and started her career in public accounting.  She has held her CPA license for over 30 years. She is a member of several professional associations, including VU SHRM, PICPA, and EDUCAUSE.

Q: Why are you interested in the field of HR and how did that interest come about?

A: While performing various leadership roles in my career, it was very clear that people provide a differentiating success factor. Therefore, the people in charge of those people are the key to a successful organization.  Fulfilling a business partner liaison role with HR was very rewarding.   Recognizing the pervasive role that HR plays in all aspects of an organization, I became interested in learning more about the strategic side of the HR function.

Q: Are you currently taking courses through the on-campus option or the on-line option?

A: My classes are “on the ground” at the University.  In addition to the classroom work, I have taken an independent study with Dr. Bush and several of the one credit offerings.

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Philadelphia PSPS Leadership Forum

On Thursday, Oct. 2, 2014, Philadelphia Society of People and Strategy (PSPS) held their Annual Leadership Forum.  The two speakers, were two of the authors of the book, "Unleashing Creative Genius: The Art and Science of Leading Innovation."  Linda A. Hill, Ph.D is a professor at Harvard Business School and Greg Brandeau is the Senior Vice President at Pixar.

The speakers discussed how some organizations innovate time and time again, while others hardly innovate at all.  Much of what these two leaders discovered in their 10 years of research, across 14 consistently innovative companies in a range of industries, is a framework for unleashing the collective genius of an organization.

Instead of trying to come up with a vision and make innovation happen themselves, leaders of innovation create a context, an enviornment, where people are willing and able to do the hard work that innovative problem solving requires.  Innovative leaders are idealist, yet pragmatic; generous, yet demanding; human, yet highly resilient; holistic thinkers, yet action-oriented. Innovation is a collaborative process, discovery driven learning, integrative decision-making.

How does your organization define leadership? Email so that we can share your story of leadership and innovation!